Privacy Policy

1. Introduction

Chaidev respects your privacy. This policy explains what information we collect when you visit the website, place an order, or submit an inquiry.

2. Information We Collect

• Contact details such as name, phone number, email, and delivery information.
• Order details such as products, quantities, payment status, and inquiry messages.
• Basic usage information such as pages visited and browser details from server logs.

3. How We Use Information

• To process orders, inquiries, payments, and delivery coordination.
• To respond to product, wholesale, cafe, office, or gifting inquiries.
• To send order confirmations and service messages through email or WhatsApp.
• To improve product presentation, website experience, and customer support.

4. WhatsApp Communication

When you provide your phone number, Chaidev may use it to respond to your inquiry or share order-related updates. We do not sell your phone number to third parties.

5. Sharing of Information

We may share only the information necessary with delivery partners, payment providers, or authorities when required by law. We do not sell or rent personal information.

6. Data Retention

Order and customer records may be retained for tax, accounting, and customer-service purposes. Inquiry data may be retained for follow-up unless deletion is requested and legally permitted.

7. Security

We use reasonable safeguards for website and order data. No online transmission is completely secure, so we cannot guarantee absolute security.

8. Contact

For privacy questions, contact Chaidev at +91 8448226385 or orders@chaidev.in.